Vending machine fault logs: a practical process
A practical process for recording vending machine faults, assigning follow-up work and closing each case with a useful maintenance history.
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News and Updates
VendMetrix news, product updates and operator advice
Product notes, practical UK vending round guidance, and updates on the tools that help operators cash up, print receipts, plan routes and keep control of the money.
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Fresh from VendMetrix
Useful updates for small-to-medium vending operators — written in plain English, not software waffle.
How long should vending operators keep business records?
A practical UK guide to setting retention periods for vending cash-ups, commission records, receipts, contracts and personal data.
Read updateVending machine refunds: a practical record-keeping process
A practical process for recording vending machine refund requests, checking what happened and closing each case without confusing the cash-up.
Read updateHow to handle a small cash discrepancy on a vending round
A calm, practical way to deal with the moment your counted cash does not match what the round says it should.
Read updateBluetooth receipt printers: a vending round checklist
A practical checklist for pairing, testing and using a Bluetooth receipt printer on vending rounds, with a sensible fallback when printing fails.
Read updateVending machine cleaning records: a practical guide
A practical guide to building vending machine cleaning records that cover tasks, frequencies, chemicals, faults, sign-off and safe maintenance boundaries.
Read updateFree samples on vending rounds: what should you record?
A practical guide to recording promotional samples, replacements and test vends without distorting vending takings, commission or site records.
Read updateA practical vending route handover checklist
A practical checklist for handing a vending round to another driver without losing site knowledge, cash controls or follow-up actions.
Read updateHow to set collection intervals for vending machines
A practical method for setting vending collection intervals from real trading patterns, site access, machine capacity and route workload.
Read updateHow to reconcile vending cash from collection to bank deposit
A practical process for matching vending collections, cash handovers and safe balances to bank deposits without losing the audit trail.
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